Dear our wonderful patients and parents,
We hope that this message finds you safe and well. We are all facing uncertain time but hoping that we will all ride the storm and come out better as a local community.
To avoid the spreading of the COVID-19 virus and for the better goods of our global and local community, we have decided to close the office temporarily until further notice. The closure will be in accordance with and help to enforce the social distancing recommended by the CDC. We all need to do our part in flattening the curve now, potentially saving our hospital resources for the most needed among us.
We will remain available for emergencies only. If you have any questions, please feel free to email us at firstname.lastname@example.org or call us at 408-600-3200 as we will be checking our voicemail regularly.
Virtual appointments are now LIVE! Please contact us if you would like to schedule a personal video chat or consultation with our doctors and we will send you instructions via email.
If you would like to set up your own virtual consultation, please follow this link: Virtual Consultation
Thank you for your understanding. Let’s grow together as a community. Stay safe and healthy!
Drs. Daniel Nguyen, Suzanne Nguyen, and the San Jose Dental Specialists Team
MESSAGE to our current ORTHODONTIC PATIENTS:
Even though our office is currently closed, we want to make sure that your treatments continue to progress on track. Please follow the following guidance as reference to your case.
Expander: please stop turning after you have done enough turns as instructed at last visit. Remember to keep the expander clean with frequent cleaning. Waterpik Waterflosser is highly recommended as an adjunct to brushing and rinsing after each meals
Rubber bands, Elastics: Wash your hands before you use your elastics. You can continue wearing your elastics the same way as prescribed. However you can stop the rubber bands for now if your bite becomes uncomfortable. If you are not sure, please contact us. Attach a photo in your email or text if you can.
Headgear and Facemask: just like elastics, continue to wear your appliance and let us know if you have any questions. Remember that the magic number is 14 hours/day or more.
Invisalign: if you need more trays, please let us know and we will try to see if we can mail more trays to you. If you are at your last trays, it is ok to wear that same set until we can see you again to make sure your teeth are not shifting back, and night time wear is OK for now. Please keep them clean though.
Retainers: it is prudent that you continue to wear your retainers as instructed to avoid relapse or unwanted tooth movement.
Separators: if you have separators placed at last visit in preparation for band fitting next, and if your separators fell off, that is totally fine. It just means that the space is big enough and could not hold the small separators in place any more. If they are still in place, you can just floss them out. We will place them back when we return with our normal schedule.
MESSAGE to our current PEDIATRIC PATIENTS:
The California and American Dental Association strongly advised dental offices to suspend all dental care with the exception of emergency cases only.
Examples of non-emergency procedures that apply to our pediatric patients:
Regular visits for exams, cleanings, xrays
Removal of teeth that are not painful
Treatment of cavities that are not painful
Examples of conditions that can be considered emergency. If you are not sure or have any questions, please contact us.
Abscess, or localized bacterial infection resulting in localized pain and swelling
Tooth fracture resulting in pain or causing soft tissue trauma